Operations Bridge Manager Essentials

Module 1: Course Overview

• Course objectives
• Class logistics
• The lab environment
• Additional course information
• Course schedule

Module 2: Operations Bridge

Describe the features and capabilities of Operations Bridge Describe the applications that comprise the Operations Bridge Suite Describe deployment options for Operations Bridge Overview

Module 3: OBM Overview

Summarize the primary features and capabilities of OBM Describe the data collectors that provide data to OBM

Module 4: Event Perspective

Define OBM operator workflow Use the Event Browser Use filters to locate events of interest Use the Event Details Use the Launch Panel

Module 5: Performance Perspective

Access performance dashboards Use display control features Use multiple methods to select time ranges Export performance dashboard data Share a link to a dashboard with others View real-time data View event overlay data with performance data Create a dashboard favorite Use comparison dashboards to compare CIs Create a performance dashboard Explore Performance Dashboard Mappings

Module 6: Health Perspective

Define Health Perspective highlights and menus Access Health Indicator (HI) and KPI details View various reports in the Health Perspective Use Health Top View options

Module 7: Monitoring Dashboards

Identify typical use cases for OBM monitoring dashboards Use OOTB monitoring dashboards provided by OBM Access monitoring dashboards in My Workspace Create a new My Workspace page containing a monitoring dashboard

Module 8: OBM Tools 

Access and use OBM tools Create OBM tools Define OBM tool authorization

Module 9: RTSM Overview

Identify the features of the Run-Time Service Model (RTSM) Identify the role of the RTSM in an OBM implementation Define CIs Organize CIs and relationships in the class model Navigate the RTSM administrative UI Locate and analyze CIs and relationships in IT Universe Manager

Module 10: Setting-up Monitoring

Describe the Agent based and agentless monitoring Install Operations Agent on a Windows node Install Operations Agent on a Linux/Unix node Maintain Operations Agent on a node Integrate SiteScope with OBM

Module 11: Monitoring Automation Overview

Identify the features and benefits of Monitoring Automation (MA) Monitor policy templates, aspects, and management templates Navigate MA administration pages

Module 12: Monitoring Automation Workflow

Assign MA management templates to CIs Define custom parameter values for assignments Create automatic assignment rules to assign and maintain monitoring Verify monitoring assignments in MA Access monitoring configuration reports in MA Use Read-only Policy Editor/Aspects/MT

Module 13: Policy Templates

Create and assign a basic policy template Add parameters to a policy template Use Instrumentation

Module 14: Logfile Policy Templates

Describe the Log file encapsulator process Create and assign a Log file policy template Add parameters to Log file policy template

Module 15: Service/Process Monitoring Policy Templates

Create a Service/Process monitoring policy template Assign the Service/Process monitoring policy template Test the Service/Process monitoring policy template

Module 16: Open Message Interface Policy Templates

Create an Open Message Interface policy template Assign an Open Message Interface policy template Test an Open Message Interface policy template

Module 17: SNMP trap Policy Templates

Create and assign an SNMP Trap policy template Test the SNMP Trap policy template s

Module 18: Aspects & Management Templates

Create and assign a basic aspect Create a basic management template Update Aspects/MTs automatically

Module 19: Monitoring OBM and Data Collectors

Describe the OBM components and types of deployment Describe the data flow architecture Use the OBM self-monitoring capability Use the Operations Agent health checks Access OBM log files

Module 20: User Management

Define OBM user management Identify how permissions are defined within roles Use roles and permissions and apply them to users and groups Identify how roles are inherited by groups from parent groups Configure default workspace page for user Create new roles, groups and users Create Event assignment rules

Module 21: OBM Administration

Describe Content Packs (CPs) and their functionality Identify downtime concepts and configuration Identify OBM downtime behavior concepts and configuration Set up OBM event notifications Describe OBM license management Identify infrastructure settings for OBM