SEMINAR
Service Management Automation X Essentials for Configuration and Asset Managers
Kein Badge verfügbar.
Das erwartet Sie
This course covers how a configuration and asset manager uses the Service Management Automation X (SMAX) agent interface to obtain and maintain current information about business services and devices used in tracking defects, change requests, and problems. SMAX is a new suite designed to simplify the way businesses manage their IT services and assets. It uses the Information Technology Infrastructure Library (ITIL)-compliant IT processes with embedded machine learning and contextual analytics.
You are a service asset and configuration manager who wants to describe the services and all its components, collect current information about a new Online Book Store business service to close defects, fulfill change requests, and solve problems as well as manage contracts with the vendors. This course helps you to create, handle, and track these individual assets that support your business services. You are new to SMAX.
This course is applicable for SMAX 2021.02, 2021.05, and 2021.11 versions. The slides and student guides are of the 2019.05 version but are still compatible with the 2021 lab, and the lab guide is for the 2021.11 version of SMAX.
Kein Badge verfügbar.
MARTIN HEUBECK
Sales Gruppenseminare und Inhouse Standard
Mo - Fr 8:00 - 17:00 Uhr
Martin.Heubeck@
manager-institut.de
BERATUNGSTERMIN BUCHEN
ITALIA BRILLANTE
Group Leader Inhouse und Seminarmanagement
Mo - Fr 8:00 - 17:00 Uhr
Italia.Brillante@
manager-institut.de
BERATUNGSTERMIN BUCHEN
TUGBA PAMUKCUOGLU
Seminarmanager
Mo - Fr 8:00 - 17:00 Uhr
Tugba.Pamukcuoglu@
manager-institut.de
BERATUNGSTERMIN BUCHEN
JESSICA GERSTENLAUER
Junior Seminarmanager
Mo - Fr 8:00 - 17:00 Uhr
Jessica.Gerstenlauer@
manager-institut.de
BERATUNGSTERMIN BUCHEN
FAYZULLAKHON UMAROV
Seminar and Finance Coordinator
Mo - Fr 8:00 - 17:00 Uhr
Fayzullakhon.Umarov@
manager-institut.de
BERATUNGSTERMIN BUCHEN
SIMONE HABERGER-ZAHN
Finance Manager
Mo - Fr 8:00 - 17:00 Uhr
Buchhaltung@
manager-institut.de
BERATUNGSTERMIN BUCHEN
ANNA HENNING
Marketing Manager
Mo - Fr 8:00 - 17:00 Uhr
Anna.Henning@
www.manager-institut.de
BERATUNGSTERMIN BUCHEN