Universal CMDB Essentials CMS UI

Module 1: Course Overview

• Identify the contents and objectives of the course
• Define the class schedule and class logistics
• Identify the related courses
• Describe the lab environment details

Module 2: Introduction to CMS

• Define CMS and ITIL
• Define the common providers and consumers of CMS
• Identify the components of OpenText CMS
• Identify the integration capabilities of OpenText CMS

Module 3: Introduction to UCMDB

• Define UCMDB
• Identify the capabilities and features of UCMDB
• Define the integration capabilities of UCMDB
• Define the architecture of UCMDB
• Describe the visualization, mapping, and discovery capabilities of UCMDB

Module 4: Accessing and navigating CMS UI

• Access CMS UI
• Navigate in CMS UI
• Use the dashboard and create a widget
• Use the inventory dashboard and create an inventory card

Module 5: Search capabilities and overview of CMS UI

• Search in CMS UI
• Search using natural language
• Perform an advanced search
• Explain modules in CMS UI

Module 6: Service Modelling using CMS UI

• Define models and modeling in UCMDB.
• Create a service model using assisted modeling.
• Create a service model using automated service modeling (ASM)

Module 7: Query Designer and Topology Query Language (TQL)

• Describe the Query Designer
• Work with the Query Designer interface
• Define Topology Query Language (TQL) concepts
• Build TQLs with attribute and cardinality conditions in Query Designer

Module 8: Creating Views and Topology reports in CMS UI

• Define the concept of views
• Define the different types of views
• Use Query Designer to create topology reports

Module 9: Reports and Resource Manager

• Identify CMS reports
• Report dashboard and labels
• Create and run basic reports
• Manage reports
• Use Resource Manager

Module 10: CI Type Manager in CMS UI

• Define the UCMDB class model
• Identify UCMDB class model components (Cis, CI types, Relationship types)
• Navigate CI type Manager.
• Work with attributes
• Create CI type.
• Create Relationship type.

Module 11: Enrichment Manager in CMS UI

• Define enrichments
• Use the Enrichment Manager
• Create enrichments
• Schedule enrichments

Module 12: Policy Manager

• Describe the purpose of policies.
• Create and use policies via the CMS UI